Terms and Conditions – baliboat.id

These Terms and Conditions govern the use of services provided by baliboat.id ("we," "our," "us"). By accessing and using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read carefully before making any bookings.

1. General Provisions

baliboat.id acts as a booking platform for fast boats, private boats, yachts, and tour & travel services.
By using our services, you agree to provide accurate, complete, and updated information as required during the booking process.
All transactions carried out through baliboat.id are subject to these Terms and Conditions.

2. Booking and Payment

Bookings must be made through our website or official channels.
Full payment is required to confirm a reservation.
Payments can be made via the available payment methods listed on our website.
Customers are responsible for ensuring the accuracy of booking details before confirming payment.

3. Prices

Prices listed on baliboat.id are subject to change without prior notice.
Prices may vary depending on boat type, route, season, and availability.
Any applicable taxes and service charges will be clearly stated during the booking process.

4. Cancellations and Refunds

Cancellation requests must be made through our official channels.
Refund policies vary depending on the type of service booked (fast boat, private charter, or tours).
Certain bookings may be non-refundable. Specific cancellation terms will be provided at the time of booking.
Refunds, when applicable, will be processed within a reasonable timeframe and may be subject to administrative fees.

5. Changes and Rescheduling

Requests to reschedule bookings are subject to availability and applicable fees.
Changes cannot be guaranteed and depend on operator policy.

6. Travel and Safety

Passengers are responsible for ensuring they meet health, visa, and travel requirements.
Operators reserve the right to refuse boarding to passengers deemed unfit to travel for safety reasons.
baliboat.id is not responsible for delays, cancellations, or changes caused by weather, technical issues, or unforeseen circumstances beyond our control.

7. Liability

baliboat.id acts as an intermediary between customers and service providers (fast boat companies, yacht operators, tour providers).
We are not responsible for any accidents, injuries, losses, or damages incurred during the use of third-party services.
Customers are encouraged to purchase personal travel insurance.

8. Intellectual Property

All content, design, logos, and materials on baliboat.id are protected by copyright and intellectual property laws.
Unauthorized use of any content is prohibited.

9. Privacy

Personal information provided during booking will be handled in accordance with our Privacy Policy.
We ensure data protection and will not misuse customer information.

10. Governing Law

These Terms and Conditions are governed by the laws of the Republic of Indonesia.
Any disputes arising shall be resolved under Indonesian law and jurisdiction.