baliboat.id respects and protects the privacy of every customer and user of our services. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website or services. By accessing baliboat.id, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Full name, email address, phone number, and other contact details
• Payment information for transactions
• Travel details such as date, destination, and chosen service
• Information automatically collected through cookies, IP address, and browser data

2. Use of Information

Your personal data is used for:

• Processing bookings and payments
• Sending booking confirmations and service updates
• Providing customer support and assistance
• Improving our services and website experience
• Marketing communications

3. Data Security

We use appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, we cannot fully guarantee the security of data transmitted online.

4. Sharing of Information

We may share your information only in these cases:

• With service partners (boat operators, tour providers, etc.) to complete your booking
• With third parties for payment processing
• When required by law or government authorities

We will never sell or rent your personal data to other parties.

5. Cookies and Tracking

Our website uses cookies to improve user experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but this may affect website functionality.

6. User Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent for marketing communications

Please contact us if you have concerns about how we use your data.

7. Updates to Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on our website with an updated effective date.

8. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us via email at: [email protected] or call us at 08113122200.